Returns and Exchanges
We want you to love your handmade chaos! If you're not completely satisfied with your purchase, please contact us within 14 days of delivery to discuss a return or exchange.
Items must be returned in their original condition and packaging.
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💀 Handmade & One-of-a-Kind Items
Because many of our products are handmade, customized, or one-of-a-kind, slight variations are normal and are part of what makes each piece unique.
Customized or personalized items are non-refundable unless they arrive damaged or defective.
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📦 Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include:
- Your order number
- Photos of the item and packaging
- A description of the issue
We'll work with you to make it right.
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⚡ Non-Returnable Items
The following items are not eligible for return:
- Custom or personalized items
- Clearance or markdown items sold as-is
- Items showing signs of use
- Gift cards
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💳 Refunds
Once your return is received and inspected, approved refunds will be issued to your original payment method.
Please allow 5–10 business days for your financial institution to process the refund.
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🚚 Return Shipping
Customers are responsible for return shipping costs unless the item was damaged, defective, or shipped incorrectly.
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📧 Questions?
We're a small business and want you to be happy with your purchase. If you have questions or concerns, please reach out through our Contact page and we'll do our best to help.
Handmade Chaos For The Bold & Unapologetic 🖤⚡